Last updated: May 4, 2026
These Terms of Service apply to your use of the ICYNET Communications Ltd. website and to inquiries submitted through this website.
By using this website or submitting a request through our contact forms, you agree to these Terms.
This website is operated by ICYNET Communications Ltd.
ICYNET Communications Ltd. provides internet and network connectivity services for Calgary-area businesses, rural customers, and properties, including business internet, rural fixed wireless internet, and structured cabling services.
The information on this website is provided for general informational purposes only.
We try to keep service information, pricing, availability details, and descriptions accurate and up to date, but we do not guarantee that all information on the website is complete, current, or error-free.
We may update, change, or remove website content at any time without notice.
Internet service availability depends on location, network coverage, line of sight, technical feasibility, and other site-specific factors.
Submitting an address or request through this website does not guarantee that service is available at your location.
Any service request may require review, confirmation, site assessment, installation planning, or a separate service agreement before service can be provided.
Any internet speeds shown on this website are provided for general plan comparison and availability purposes.
Actual speeds may vary depending on location, equipment, signal conditions, network capacity, customer equipment, building wiring, weather, interference, and other technical factors.
Unless stated in a separate written agreement, advertised speeds are not guaranteed minimum speeds.
Service performance may also be affected by factors outside our reasonable control, including severe weather, snow, ice, wind, lightning, power outages, third-party infrastructure issues, equipment failure, interference, emergency conditions, or other events beyond our control.
Prices listed on this website are subject to change.
A quote, estimate, or service inquiry submitted through this website is not a binding contract unless confirmed in writing by ICYNET Communications Ltd.
Additional installation fees, equipment costs, custom work, taxes, or other charges may apply depending on the project or service location.
Customers are responsible for providing accurate information when submitting inquiries, including contact details, service address, project details, and any relevant site information.
Customers are also responsible for ensuring access to the property when required for installation, service work, or site assessment.
If you receive internet service from ICYNET Communications Ltd., you agree not to use the service for unlawful, abusive, harmful, or disruptive activities.
This includes, but is not limited to:
Additional acceptable use terms may be included in a separate customer service agreement.
This website may contain links to third-party websites or services.
ICYNET Communications Ltd. is not responsible for the content, privacy practices, availability, or accuracy of third-party websites.
This website is provided on an "as is" and "as available" basis.
We do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.
ICYNET Communications Ltd. is not responsible for delays, interruptions, reduced performance, or failure to provide service caused by events beyond our reasonable control.
This may include severe weather, snow, ice, wind, lightning, power outages, third-party infrastructure issues, equipment failure, interference, labour disruptions, emergencies, natural disasters, government actions, or other events outside our reasonable control.
To the maximum extent permitted by law, ICYNET Communications Ltd. is not liable for any indirect, incidental, consequential, or special damages arising from your use of this website or reliance on information provided on this website.
Nothing in these Terms limits any liability that cannot be limited under applicable law.
Your use of this website is also governed by our Privacy Policy.
We may update these Terms of Service from time to time.
The updated version will be posted on this page with a revised "Last updated" date.
These Terms shall be governed by and construed in accordance with the laws of the Province of Alberta and the federal laws of Canada applicable therein.
Any disputes related to these Terms, this website, or our services shall be handled in the courts of Alberta, unless otherwise required by applicable law.
If you have questions about these Terms of Service, contact us at:
ICYNET Communications Ltd.
Email: info@icynet.ca