Last updated: May 4, 2026
ICYNET Communications Ltd. respects your privacy.
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our website, contact us, request a quote, or inquire about our services.
ICYNET Communications Ltd. provides internet and network connectivity services for Calgary-area businesses, rural customers, and properties, including business internet, rural fixed wireless internet, and structured cabling services.
We handle personal information in accordance with applicable privacy laws, including Alberta's Personal Information Protection Act (PIPA) and, where applicable, Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
We may collect personal information that you voluntarily provide through our website, contact forms, email, phone calls, or other communications.
This may include:
We may also collect limited technical information when you visit our website, such as browser type, device information, IP address, pages visited, and general website usage data.
We use personal information for purposes including:
By submitting personal information to us, you consent to our collection, use, and disclosure of that information for the purposes described in this Privacy Policy.
You may withdraw consent where permitted by law, but this may limit our ability to provide services or respond to requests.
We do not sell your personal information.
We may share personal information only when reasonably necessary, including with:
We require service providers to handle personal information appropriately and only for authorized purposes.
When you submit a form through our website, the information you provide may be sent to us by email or stored in systems used to manage inquiries.
Please do not submit sensitive personal information through the website unless it is necessary for your request.
When you submit a request through our website, email us, or provide your contact information, we may use that information to respond to your inquiry, provide requested information, prepare quotes, schedule service, or communicate about your request.
We do not use your contact information to send marketing emails, newsletters, or promotional commercial electronic messages unless we have your consent or are otherwise permitted by applicable law.
If we send commercial electronic messages, we will identify ICYNET Communications Ltd. as the sender and provide a way to unsubscribe where required by law.
Our website may use cookies or similar technologies to help the website function, improve user experience, and understand general website usage.
You can adjust your browser settings to refuse or delete cookies. Some website features may not work properly if cookies are disabled.
We use reasonable physical, technical, and administrative safeguards to protect personal information against unauthorized access, use, disclosure, loss, or misuse.
No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including to respond to inquiries, provide services, maintain business records, resolve disputes, and comply with legal obligations.
You may request access to personal information we hold about you, or ask us to correct inaccurate information, subject to applicable legal limits.
To make a request, contact us using the details below.
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content, or security of third-party websites.
Our website and services are not directed to children.
We do not knowingly collect personal information from children through this website.
We may update this Privacy Policy from time to time.
The updated version will be posted on this page with a revised "Last updated" date.
If you have questions about this Privacy Policy or how we handle personal information, contact us at:
ICYNET Communications Ltd.
Email: info@icynet.ca