Frequently asked questions
Common questions about ICYNET services in Calgary and Alberta.
Common questions about ICYNET services in Calgary and Alberta.
It is a real, physical Mac. You rent a single piece of genuine Apple hardware located in our Calgary facility, dedicated to you alone. It is not a virtual machine, not a shared VM, and not generic cloud compute.
In ICYNET's facility in Calgary, Alberta, Canada. The hardware remains in Canada.
We confirm whether we can supply that exact configuration for your dates. Depending on the configuration we may fulfil it from hardware we already own, or acquire it after confirming the details with you. We do not publish stock counts, and submitting a request does not guarantee immediate availability.
It tells us you would rent that specific M6 configuration at the price shown. M6 machines are not in our facility yet — no unit is allocated to you and nothing is guaranteed. We use these requests to decide which machines to buy, and we will contact you with firm availability and timing before anything is committed.
No. It is a request, not a reservation or a contract, and no payment is taken. We will contact you by email to confirm what we can actually supply and when.
Canadian dollars (CAD). Taxes are extra. See machines and pricing.
No. ICYNET Communications Ltd. is an independent Canadian company and is not affiliated with, authorised by, or endorsed by Apple Inc. We rent access to Apple hardware that we own.
Yes, ICYNET provides business internet solutions in Calgary and surrounding areas. We specialize in reliable connectivity for offices, industrial buildings, and multi-tenant properties.
We offer both fibre-based and fixed wireless business internet, depending on availability at your location. In areas without fibre, our wireless solutions provide a reliable alternative.
Yes. We specialize in connecting buildings that do not currently have fibre infrastructure using wireless backhaul or custom connectivity solutions.
Yes, we provide dedicated business internet options with guaranteed bandwidth, uptime, and SLA support for mission-critical operations.
Yes, we design and install structured cabling systems for offices, commercial buildings, and industrial sites across Calgary and Alberta.
We install Cat5e, Cat6, Cat6A, and fibre optic cabling, depending on your network requirements and building layout.
Yes, we provide professional CCTV installation for businesses, warehouses, and commercial properties in Calgary.
Yes, all systems we install support remote monitoring via mobile devices and web access.
Yes, ICYNET has provided wireless internet solutions to rural areas around Calgary since 2016.
Yes. Our fixed wireless internet solutions are often a reliable alternative to satellite services like Starlink, with lower latency and consistent performance for Alberta rural properties.
Installation timelines vary depending on the project, but most business installations are completed within a few days to a couple of weeks.
Yes, we design custom connectivity solutions tailored to your building, infrastructure, and business needs.
You can contact us through our website or call us directly at 1.877.542.5541 to request a custom quote for your project.