Internet & IT Services FAQ

Common questions about ICYNET services in Calgary and Alberta.

Business Internet

Do you provide business internet in Calgary?

Yes, ICYNET provides business internet solutions in Calgary and surrounding areas. We specialize in reliable connectivity for offices, industrial buildings, and multi-tenant properties.

Do you offer fibre internet or wireless internet for businesses?

We offer both fibre-based and fixed wireless business internet, depending on availability at your location. In areas without fibre, our wireless solutions provide a reliable alternative.

Can you install internet in buildings without existing fibre?

Yes. We specialize in connecting buildings that do not currently have fibre infrastructure using wireless backhaul or custom connectivity solutions.

Do you offer dedicated internet for businesses?

Yes, we provide dedicated business internet options with guaranteed bandwidth, uptime, and SLA support for mission-critical operations.

Structured Cabling

Do you provide structured cabling services in Calgary?

Yes, we design and install structured cabling systems for offices, commercial buildings, and industrial sites across Calgary and Alberta.

What types of cabling do you install?

We install Cat5e, Cat6, Cat6A, and fibre optic cabling, depending on your network requirements and building layout.

Security Cameras

Do you install security camera systems for businesses?

Yes, we provide professional CCTV installation for businesses, warehouses, and commercial properties in Calgary.

Can I monitor my cameras remotely?

Yes, all systems we install support remote monitoring via mobile devices and web access.

Rural & Wireless Internet

Do you provide rural internet in Alberta?

Yes, ICYNET has provided wireless internet solutions to rural areas around Calgary since 2016.

Is your service an alternative to Starlink?

Yes. Our fixed wireless internet solutions are often a reliable alternative to satellite services like Starlink, with lower latency and consistent performance for Alberta rural properties.

General Questions

How long does installation take?

Installation timelines vary depending on the project, but most business installations are completed within a few days to a couple of weeks.

Do you offer custom network solutions?

Yes, we design custom connectivity solutions tailored to your building, infrastructure, and business needs.

How can I request a quote?

You can contact us through our website or call us directly at 1.877.542.5541 to request a custom quote for your project.

Still have questions?

Call us or send a message and we'll get back to you.